We pride ourselves on providing you the very best Quality Restoration, Carpet, Upholstery and Hard floor cleaning services. We are confident you’re totally delighted with what we do for you, that way; you’ll recommend your friends to use us too.
We will never strive to be the cheapest-simply we’ll keep striving to be the best.
We observe the following standards:
- We guarantee that if we do not remove a spot or stain that we can remove in our normal cleaning process. We will come back and remove it FREE OF CHARGE.
- We guarantee that if a spot or stain (except for oil or urine or blood type stains) re-appears within 30 days we will come back and remove it FREE OF CHARGE.
- If you have a Single Spill within 30 Days we will come and clean it for you FREE OF CHARGE (Does not include Water Damage Restoration or Specialist Stain Treatments, and is limited to one spill).
- You must be totally delighted with what we do for you and how we do it.
- We will be punctual for any appointment we have with you. If not we will contact you at least ½ hour prior.
- You will receive friendly, courteous, awesome service. You and your property will be respected and not taken for granted.
- You will have a 2-person team provide you the level of service that only we can provide.
- We will always present ourselves in a clean well-groomed manner.
- We will be honest, truthful, and “up-front” with you at all times.
- You will always be able to seek our help and advice on any carpet and upholstery care and maintenance problems. We will advise you on how to care for you carpet, upholstery, hard floor surfaces and air ducts.
- Our technicians will be involved in a continuing training program, to stay abreast of the latest information and cleaning techniques.
- Our equipment and cleaning solutions will rarely, if ever be the cheapest on the market. They will, though, always be the absolute best quality and value so that you can get real benefit from them.
- Your feedback is critical to our continuing to innovate and improve. We’re always looking forward to your ideas, your comments and suggestions.